1
Introduction
X Freight Group Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website https://xfreight.ca/ and our communication services, including SMS.
2
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and physical address.
- Phone Number: Specifically collected for the purpose of business communication and SMS updates.
- Log Data: IP addresses and browser types collected automatically via our website.
3
Use of Information
We use your information to provide our services, respond to inquiries, and send administrative or marketing communications (where consented).
4
SMS Communication & Privacy
We value your privacy regarding our SMS program.
- No Third-Party Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
- Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5
Data Retention
We retain your personal information only as long as necessary to fulfill business purposes or as required by law in Alberta and applicable US jurisdictions.
6
Your Rights
Depending on your location (Canada or the US), you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@xfreight.ca.
SMS Terms & Conditions
1
Program Description
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from X Freight Group Inc. regarding sales inquiries, project updates, and freight coordination.
2
Consent & Opt-In
Consent to receive automated marketing or operational text messages is not a condition of any purchase. You may opt-in by checking the consent box on our “Request a Quote” or “Contact Us” forms.
3
Message Frequency
Message frequency varies based on your interaction with our team and the status of your shipments or inquiries.
4
Cost
Message and data rates may apply. Check with your mobile carrier for details.
5
How to Opt-Out
To stop receiving text messages from X Freight Group Inc., reply STOP to any message we send. You will receive a single confirmation message of your opt-out.
6
Support
For help, reply HELP to any message or email info@xfreight.ca.